Shipping policy

Shipping Policy

Last updated: November 7, 2026

Thank you for shopping with Amnylla. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Shipping Destinations

We currently ship to the United States and Israel.

Delivery Times

Estimated delivery times are counted from the date you place your order and include processing time:

- United States: 8–15 business days

- Israel: 10–18 business days

Delivery times are estimates, not guarantees. They may be affected by carrier delays, customs, weather, or other events outside our control.

Shipping Costs

- United States: free standard shipping, with tracking

- Israel: $4.99 flat rate, with tracking

The shipping cost is always shown at checkout before you pay.

Order Tracking

Once your order ships, we will email you a tracking number and link. Tracking information may take a few days to update after you receive it.

Customs and Import Fees

International orders may be subject to customs duties, import taxes, or fees charged by your country. Any such charges are the responsibility of the customer unless shown otherwise at checkout.

Address Accuracy

Please check your shipping address carefully at checkout. Contact us as soon as possible if you need to correct it. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or significantly delayed, contact us and we will work with the carrier to resolve it, including a replacement or refund where appropriate.

Order Changes and Cancellations

To change or cancel your order, contact us as soon as possible. We can usually make changes before the order ships. Once it is in transit, we cannot modify it.

Contact Us

Email: amnyllashop@gmail.com

WhatsApp / Phone (messages only): +972 53-520-0395

Address: Tel Aviv, Israel

We reply within 1–2 business days.