Contact

We’re here to help

Questions about an order, a product, shipping or returns? The Amnylla team is happy to help. Send us a message and we’ll get back to you within 1–2 business days.

Contact us

Email: amnyllashop@gmail.com
WhatsApp / Phone (messages only): +972 53-520-0395
Address: Tel Aviv, Israel
Response time: within 1–2 business days

Have a question about an order?

To help us respond faster, please include:

• Your order number
• The email address used at checkout
• A short description of your question or issue
• Clear photos or a short video if an item arrived damaged or incorrect

Quick answers

When will my order ship?
Orders are generally processed within 1–3 business days. Estimated delivery to the United States is 8–15 business days from the date you place your order (processing time included). When tracking is available, you’ll receive a tracking number by email. See our Shipping Policy.

Can I change or cancel my order?
Orders can be changed or canceled within one hour of purchase, provided fulfillment has not already begun. Please contact us as soon as possible.

What is your return policy?
Eligible unused items may be returned within 30 days of delivery. For hygiene reasons, opened beauty and personal-care products cannot be returned. Please contact us before sending anything back. See our Return & Refund Policy.

My item arrived damaged or incorrect.
We’re sorry about that. Email us your order number with clear photos or a short video, and after reviewing it we’ll arrange a suitable solution.

I had a reaction to a product.
Stop using the product right away and consult a healthcare professional if the reaction continues. Please also let us know so we can help.

About us

Amnylla offers carefully selected beauty and skincare essentials, with clear information and fair prices. Thank you for shopping with us.